SUPP Official Website SUPP PUBLIC COMPLAINTS BUREAU PRESS RELEASE

SUPP PUBLIC COMPLAINTS BUREAU PRESS RELEASE

SUPP Public Complaints Bureau (PCB) Chief, Wilfred Yap have recently been receiving request for assistance from the public seeking for his assistance and legal advice on their dissatisfaction on goods or services they purchased traders, suppliers or manufacturers, especially on how to claim for reasonable compensation or refunds.

SUPP PCB would like to advice the public that any dissatisfied consumer may file his or her claim with the Consumer Tribunal. The Consumer Tribunal for consumer claims is an independent body established by the Government under the Ministry of Domestic Trade, Co-operatives and Consumerism.

The primary function and objective of the Consumer Tribunal is to provide an alternative avenue for consumers to file their claim in a simple, inexpensive and speedy manner.

Under the Consumer Protection Act, a consumer means a person who buys goods or services for personal, domestic or household purpose.

SUPP PCB Chief, Wilfred Yap would also like to advice dissatisfied consumers not to suffer in silence but to stand up for their benefits and rights and in this respect, SUPP PCB encourage dissatisfied consumers to bring their predicament to the Consumer Tribunal.

SUPP PCB would like to inform that the general public can get more information through the website https://ttpm.kpdnkk.gov.my/ or call 082-459022 or 082-459028.

SUPP Public Complaints Bureau is always ready to lend a helping hand to the anyone facing problems or who come across problems of public interest but does not know how to deal with it. Anyone requiring assistance can always call SUPP Public Complaint’s mobile number at 016-7797688 or 082-246999 or go direct to SUPP Head Office to request for assistance.

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(Photo show SUPP PCB Chief, Wilfred Yap with two individuals seeking advice from the officer in charge at Kuching Consumer Tribunal premises at Jalan Tun Jugah, Kuching)

 

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