SUPP Official Website SUPP PUBLIC COMPLAINTS BUREAU PRESS RELEASE

SUPP PUBLIC COMPLAINTS BUREAU PRESS RELEASE

SUPP Public Complaints Bureau Chief, Wilfred Yap recently received complaints from a group of house buyers who were very very disappointed with the defective condition of their completed houses in a housing estate situate at Jalan Datuk Amar Stephen Yong.

According to the house buyers, the defects in their houses which requires major rectification works can be considered as unsafe and unfit for occupation. This is despite the issuance of the Occupation Permit by Padawan Municipal Council on the 5th July 2018.

Upon receipt of the request for assistance, Wilfred Yap had immediately raised the matter concerning the Occupation Permit with Padawan Municipal Council.

The frustrated house buyers had approached SUPP Public Complaints Bureau Chief Wilfred Yap for assistance because they were unhappy with the issuance of the Occupation Permit by Padawan Municipal Council as it would affect the calculation of quantum of damages that can be awarded by Tribunal for Housing Purchaser’s Claims Sarawak (Tribunal Tuntutan Pembeli Rumah Sarawak) against the housing developer under the Sale & Purchase Agreement. The said Occupation Permit was issued after the housing developers’ consultant architect and structural engineers had submitted the statutory Form E & F.

Padawan Municipal Council has now requested the housing developers’ consultant architect and structural engineers for their explanation concerning their application for issuance of occupation permit on behalf of the housing developer. Padawan Municipal Council have also given their assurance that they will deal with the matter seriously, which can include refering the submitting persons for the issuance of the occupation permit to their professional bodies.

SUPP PCB Chief, Wilfred Yap will continue to assist the house buyers in respect of their claim at Tribunal for Housing Purchaser’s Claims Sarawak and pursue, follow up and monitor the matter with all the relevant authorities until the issue of compensation and rectification works are completed in full compliance with the terms of the sale & purchase agreement between the house buyers and developer.

SUPP Public Complaints Bureau is always ready to give advice and lend a helping hand to any one facing problems with Government Departments or Agencies or who come across problems of public interest but does not know how to deal with it. Anyone requiring assistance can always call SUPP Public Complaint’s mobile number at 016-7797688 or 082-246999 or go direct to SUPP Head Office to request for assistance.

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(Photo shows SUPP PCB Chief Wilfred Yap with a few frustrated house buyers at the site of a housing project at Jalan Datuk Amar Stephen Yong, Kuching)

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