SUPP Public Complaints Bureau Chief, Wilfred Yap was recently approached by a father (surnamed Chua) currently residing at Stampin Baru Resettlement Scheme who requested for assistance as he was facing problems applying for an identity card for his intellectually challenged son.
The father informed that he did not apply for an identity card for his intellectually challenged son when his son turned twelve as his son was sick and he had difficulties bringing him to the National Registration Department. His son is already 21 years old and needs an identity card to enable him to continue to receive welfare assistance from the Government.
The father’s problem arose due to his misunderstanding of the procedure and requirements for late registration/application of an identity card.
After facing this problem and after seeing many people seeking for assistance from SUPP Public Complaints Bureau, the anxious father (surnamed Chua) of the intellectually man decided to seek help and advice from SUPP Public Complaints Bureau Chief, Wilfred Yap after reading in the newspapers about SUPP Public Complaints Bureau assisting the public on all type of problems the public are facing.
SUPP Public Complaints Bureau Chief, Wilfred Yap after hearing the father’s problems and predicament have now successfully assisted the father to apply and obtain an identity card (late registration) for his son from the National Registration Department.
SUPP Public Complaints Bureau would also like to notify the public that the National Registration Department has a mobile team who is ever ready to assist the public. The general public can always request the services of the mobile team of the National Registration Department but such person must furnish very good reasons as to why they cannot personally go to the National Registration Department.
SUPP Public Complaints Bureau would like to notify the public that there are many individuals who might be facing similar problems but does not know how to deal with it. SUPP Public Complaints Bureau is always ready to lend a helping hand to those in trouble, provided it is a genuine case. Anyone requiring assistance can always call SUPP Public Complaint’s mobile number at 016-7797688 or 082-246999 or go direct to SUPP Head Office to request for assistance.
(Photo shows SUPP PCB Chief Wilfred Yap together with the father and his intellectually challenged son at the National Registration Department, Kuching)
