SUPP Public Complaints Bureau Chief, Wilfred Yap was recently approached by a single mother (surnamed Chang) who is a Malaysian Citizen from Siburan who was facing problems applying for a Birth Certificate for her son. Her son is already 7 years old and is unable to enroll in School as he does not have a Birth Certificate.
The single mother’s problem arose due to her misunderstanding of the procedure and requirements and her failure to furnish all the relevant documents required by National Registration Department.
After so many years facing this problem and after seeing many people seeking for assistance with no results, the anxious single mother (surnamed Chang) of the child decided to seek help and advice from SUPP Public Complaints Bureau Chief, Wilfred Yap after reading in the newspapers about SUPP Public Complaints Bureau assisting the public on all type of problems the public are facing.
SUPP Public Complaints Bureau Chief, Wilfred Yap after hearing the single mother’s problems and predicament have now successfully assisted the single mother in obtaining a Birth Certificate (late registration) for her son from the National Registration Department.
SUPP Public Complaints Bureau would like to notify the public that there are many individuals who might be facing similar problems but does not know how to deal with it. SUPP Public Complaints Bureau is always ready to lend a helping hand to those in trouble, provided it is a genuine case. Anyone requiring assistance can always call SUPP Public Complaint’s mobile number at 016-7797688 or 082-246999 or go direct to SUPP Head Office to request for assistance.
(Photo shows SUPP PCB Chief Wilfred Yap together with the single mother and her son at the National Registration Department, Kuching)
