SUPP Public Complaints Bureau was recently approached by a car spraying and repair business operator (complainant) who was unhappy with the air pollution caused by a metal and plastic recycling factory operating at Demak Laut Industrial Park. When approached, SUPP Public Complaint Bureau fixed an appointment date for its Chief, Wilfred Yap to meet up and listen to his unhappiness and to assess how best to help him. According to the complainant, the air pollution is affecting the health of his workers and causing his workers to have breathing difficulties.
From investigation carried out by Wilfred Yap, it was discovered that the business operator (complainant) had already lodged complaints on the air pollution caused by the metal and plastic recycling factory to Dewan Bandaraya Kuching Utara (DBKU) and the Department of Environment through Talikhidmat. However, till to date, no action have been taken by the relevant authorities to solve the air pollution problem caused by the metal and plastic recycling factory.
SUPP Public Complaints Bureau Chief, Wilfred Yap have now raised and highlighted the air pollution matter to the Director of the Department of Environment and the Chief Minister’s office on the inaction or slow action of the Enforcement Section of the Department of Environment.
SUPP Public Complaints Bureau Chief, Wilfred Yap hopes that action will be taken by the Department of Environment to solve the air pollution matter as soon as possible in light of the key performance index (KPI) requirements imposed by the Federal and Sarawak Government to take immediate action on matters affecting the public within a reasonable time frame.
SUPP Public Complaints Bureau is always ready to highlight issue of public interest and lend a helping hand to the anyone facing problems with Government Departments or Agencies or who come across problems of public interest but does not know how to deal with it. Anyone requiring assistance can always call SUPP Public Complaint’s mobile number at 016-7797688 or 082-246999 or go direct to SUPP Head Office to request for assistance.
(Photo shows SUPP PCB Chief Wilfred Yap with the complainant seeking assistance on the air pollution problem he is currently facing)
